Simply browse our menu, select your preferred dishes, add them to your cart, and proceed to checkout. You can pay online securely or choose available payment options when completing your purchase.
No, you can check out as a guest without creating an account. However, creating an account is recommended as it allows you to track your current orders, save your address, and reorder your favorites faster.
We currently deliver within Birmingham and environs. You can confirm delivery availability and any associated fees by entering your full address at the checkout stage.
Delivery usually takes between 30–60 minutes, depending on your exact location, current traffic, and the size of your order. We provide a precise estimated time of arrival during checkout.
Yes, absolutely! You can schedule your order for pickup or delivery on a specific future date and time using the scheduling tool available during the checkout process.
We accept secure online payments via major debit/credit cards, bank transfers, and offer cash on delivery in select locations where available.
Please inform us of all allergies or dietary restrictions in the notes section before placing your order. While we take great care to prevent cross-contamination, we cannot guarantee that our meals are 100% free of all allergens.
Orders can only be cancelled within 10 minutes of placing them, as food preparation starts quickly. Please contact our support team immediately by phone to request a cancellation.
Refunds are only issued if your order was not delivered, incorrect, or arrived in an unacceptable condition. Please see our detailed Refund Policy for the full terms and steps required to submit a claim.
We love feedback! You can scan the QR code provided with your order receipt, or simply visit our Reviews Page to share your experience with Naija Aroma.
Yes, we happily cater for parties, offices, and large events. Please contact us directly at info@naijaroma.co.uk to discuss bulk pricing, custom menu options, and scheduling.
You can reach our dedicated customer support team via email at info@naijaroma.co.uk or call +441212728617 during our standard business hours.
